Tuesday, January 22, 2008

One Man's Bug Is Another Man's Feature

Rod Dreher has a semi-thoughtful piece about why many people have decided that newspapers are worthless. He provides several plausible explanations of what may be contributing factors to the demise of the Newsrag Industrial Complex.

But what struck me was this part:

What I'm thinking about this morning is what happened at my place yesterday. Julie decided she wanted to get rid of a particular piece of furniture we had. She put an ad on Craigslist Dallas. Within minutes, she'd sold the thing. When the purchaser who bought it showed up later to pick it up, we talked about the virtues of Craigslist. I told her that the problem with Craigslist was that it meant people didn't have to buy classified ads anymore -- which really hurt my industry.

"You work for the newspaper?" she said. "Um, we don't subscribe. Sorry! I miss the ritual of reading the morning paper with my coffee, but given that you can get the same information online, my husband and I figured that was one expense we just couldn't afford anymore."

She was clearly an educated woman, and was embarrassed to admit what she'd just admitted. But it is what it is.

So what was Craig Newmark supposed to do when he got the idea for Craigslist? I suppose he could have said to himself, "Gee, I could create a really efficient service that would help people buy and sell things and save them hard-earned dollars. But that would mean news execs would have to smoke cheaper cigars. So ix-nay on the ist-lay."

Presenting Craigslist as a "problem" which is "embarrassing to admit" that you use seems to indicate an extremely one-sided way to look at the world. The only reason the newspaper corporations have become enormously successful is by providing products and services to people which are in demand. In a sense, they created the model of selling subscribers to other corporations by way of advertising, the internet companies just perfected it. They had all these big "annuities" rolling in for years because they were the only game in town, not because their copy was so great.

This post is partially in response to people who often question why many of the readers here and I have "picked on" Rod Dreher so much. But this seems to be a reverse of the argument against Wal-mart, i.e., Wal-mart is seen coming in to the small village flexing is gigantic muscles and putting the little business owners out in the street or running hair salons and Kung Fu schools. Newmark describes his website as a "happy accident" and yet the insinuation here is that he is playing Wal-mart against the "little guys" represented by all these huge media corporations? It just doesn't make sense. Newmark says in that interview that he turned down venture funding many times; everything about Craigslist cries out "Small is beautiful". Can that be said of the big media corporations which consume forests to deliver a Sunday paper which is so full of advertising that an old granny can barely lift it?

I can see the point of the anti-Wal-mart fanatics and their ilk about how they "unfairly" leverage economies of scale. But if anything, getting beaten by Craigslist just highlights the stupidity of Old Media which should have jumped into the internet full force in the mid-nineties. It also maybe helps break the capitalism-only-helps-the-fat-cats narrative, and presents a "problem" for those who cling to that canard.

And the odds that Rod's wife will stop using Craiglist are about the same as the odds that my wife will stop using Craigslist. Extrapolating from her use of Craigslist they'll probably be putting Wal-mart out of business at some point.
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22 comments:

  1. I saw the same piece and have my own thoughts, but I don't have the time right now, so let me simply point out what was so striking to me.

    Rod goes into detail about the impact technology has had on declining newspaper readership, but before that he also blames society in general:

    "Part of it is simple decadence, by which I mean the failure of people, whatever their cultural and political orientation, to believe that staying informed of public affairs and current events is necessary to fulfilling one's obligations as a citizen."

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  2. Lordy! What a Luddite!!

    Newsflash for Rod: The main reason why people don't read worthless rags like the DMN any more is that they're worthless rags. Take our local rag, the Winston-Salem Journal--please!! When we subscribed, the only thing worth reading was the funny pages. And even those were touch and go, except for "Zits," "Dilbert," and "Baby Blues." The editorial page was a joke--tired, predictable left-wing tripe, and not particularly well written.

    I mean, this ain't Poor Richard's Almanac we're talking about here. Or the letters of Madame de Sevigny. This is your typical shallow, poorly written, poorly proofread piece of birdcage-liner. Gimme a break."Fulfilling one's obligation as a citizen"? Talk about delusions of grandeur.

    And of course it's all the hoi polloi's fault, right? We're "decadent" because we don't want to spend our hard-earned cash on ill-written, feather-weight left-wing rags.

    Reminds me of the famous anecdote about George Bernard Shaw. Once, hen an audience gave one of his plays a less than enthusiastic reception, he allegedly strode out on the stage and began shouting: "You're all philistines! Philistines!"

    "And you, Sir," shouted a heckler in the back, "are attacking us with the jawbone of an ass."

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  3. BTW--as a Crunchy who cares passionately about the fate of the Trees, shouldn't Rod be all in favor of fewer newspapers and more Craigslists?

    Pixels don't kill trees! :D

    Yours obsessively :)

    Diane

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  4. Re: "failure of people to stay informed": you'll have much more time to stay informed if you aren't wasting your time on the phone to a minimum wage-earner at the Daily News explaining your classified ad in 25 words or less for a bicycle which the arthritic readership will never purchase.

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  5. "Arthritic readership," LOL. Ain't that the truth.

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  6. Another reason for their demise is the "courageous" stands their paper takes like overturning the death penalty. The same death penalty that refuses to execute people like the BTK, The Green River Killer and Aldrich Aimes. Such profiles in courage!

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  7. Lets also remember their refusal to allow views that do not adhere to their party line. An example would be the paper's support for the New York Times keeping the Pulitzer of Walter Duranty. Mr. Duranty was the columnist who spent his career extolling the virtues of Joseph Stalin. No one offered a rebutall. Not even Mr. Crunchy Con.

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  8. On another note: Mark Shea's getting awfully nasty and personal vis-a-vis Kathleen and moi. What on earth is the man's problem?

    I had not visited Rod's blog in months before checking it out today, prompted by Pauli's post. I thereupon spent roughly half a minute there.

    I guess that qualifies as "obsession" in the eyes of Mark Shea. [Insert rolleyes emoticon]

    Gee, with all that "obsessing," it's a wonder I have any time left to be a wife and mother, work at a very demanding full-time job, raise two kids, post comments hin and yon about shape-note hymnody and Jane Austen, and do volunteer stuff with my parish.

    What can I say? How can one defend oneself against such utter insanity? And why should one even try?

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  9. Rod actually makes an interesting point by accident. Small is not so beautiful if it is your employer who is small. Larger corporations generally pay better and have better benefits. The new freelance world of journalism doesn't offer much to people who like expensive food, fine wine, and high-end electronics. More of an avocation than a vocation.

    And, when you won't buy an American car to support your fellow countryman, why would you expect anyone to buy your newspaper out of solidarity?

    You wouldn't and that is why I expect that Rod is so troubled by the state of the country. His prospects in a declining industry are bleak.

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  10. What kind of car does Rod drive again? I remember that it's really old and the A/C doesn't work, that's all.

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  11. Diane, when is your blog going to be up and running?

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  12. The Benz (which was supposed to represent old-world quality) was nickel and dimeing him to death which is about what anyone with real-world experience would expect from such a vehicle of that age. So he agonized over what to buy and I and couple of other readers of his encouraged him to buy American but he ended up going over the high-end of his stated budget to buy a new Honda Accord because he got "such a deal".

    I'm pretty sure the A/C works in this one.

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  13. I wouldn't hold it against someone for buying a Honda, but I always buy American vehicles. This isn't the 1970's or else I might feel differently. Hey, quiz time: what flavor of car do you guys/gurls think I drive?

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  14. Pauli I appreciate your blog and think many of your critiques of Rod are right on but I think you are getting this piece terribly wrong.

    First off Rod's remark about Craiglist is simply used to explain how his conversation turned to the topic of newspapers. It does not really have much to do with the rest of his remarks. Indeed when he said that the woman was "embarrassed to admit what she'd just admitted" the admission he was referring to was that she didn't subscribe to the newspaper, and not anything to do with using Craigslist.

    As for the offending comment itself, maybe I'm wrong, but the way I read it it seemed to be somewhat tongue in cheek. As in, "I realize there is no good reason to be against this except that it hurts my bottom line." I think if Rod was trying to make a serious argument against Craigslist he wouldn't have cited his wife's use of it without expressing some disapproval.

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  15. An important thing to note is that the internet allows us access to god like amounts of information.

    We can build our own personal media. This is a very encouraging idea. The fact that we are our own producers is a very empowering idea.

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  16. Mark, you could be right. I guess I'd never talk that way, esp. not small talk with a stranger. I've always seen the "competition" thing as a continuum anyway, i.e., you can mercantilistically see EVERYONE as your competitor because there is a finite amount of gold in the world, or you can see your own contribution in the world as so unique and great that virtually no one can compete with you. Both extremes are of course wrong. You are irreplaceable... in God's eyes, my friend. But the people who sign the checks can replace you. I think that Rod and I are definitely on opposite sides of the middle of that thought continuum.

    The thing about Craiglist and ebay and all these new ways to communicate and market products and services is that they are slowly taking down the old stuff. I told my kids I used to sit on a phone book at the table, but they've never seen a phone book. The new ways are far superior because they provide more leisure time to spend with family, etc.

    My business experience comes from starting my own IT consultancy in the middle of the "downturn" without any clients, any business plan or any funding and a 5-month old baby. Somehow it worked. Do I believe in God? Bet your sweet ass I do. But not everybody has the same experience, I should realize. I was very cheeky (big surprise) and learned a lot of lessons the hard way. I just see a lot of complaining about the change in situations, markets and business climate in this country as so much "crying with a loaf."

    Mark: the admission he was referring to was that she didn't subscribe to the newspaper, and not anything to do with using Craigslist.

    You are correct, this was my error. The post was penned hastily. I inhaled a lot of helium from the balloons at my blogaversary party.

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  17. Looking over the whole blog entry, Rod offers a variety of reasons newspaper readership is down: Wall Street, admitted liberal bias, supposed decadence, and technology.

    (Quickly, about Wall Street, it's not a big shock that Rod places some of the blame on "corporate owners who care only about the bottom line" but he also speculates that the bottom line would improved by longer-term investment on the owners' part. I tend to believe that, if that were true, there would be noticeable counter-examples to the decline, papers where the owners have already made such long-term investment and are seeing the results.)

    Indeed, the Craigslist comment seemed to be a digression -- a lengthy digression, and he had to get an anecdote in somewhere, but a digression nonetheless.

    In drawing his conclusion, Rod comes back to decadence.

    "Beyond whether or not people like me will continue to be employed, there's the question of: what kind of society and polity will we have when most people don't care about serious news, and prefer instead to focus on sports and celebrities? I suppose it's always been that way to a certain extent, but what happens when the pretense is gone? What kind of culture, political and otherwise, will we live in? I put the question to the room. Whether you're liberal, conservative, or somewhere in between, I find it hard to believe that thoughtful, intellectually engaged people cheer the demise of newspapers."

    Rod makes the serious, serious mistake of confusing the message and the medium.

    To be clear, I believe that literacy (both in the sense of being able to read and in the sense of actually reading regularly) can be dramatically impacted by technology. The movable-type printing press made books ubiquitous and encouraged literacy, and that literacy led to further technological advances in non-textual media (radio, TV, film) that are alternative sources of information that don't hinge on literacy and thus could lead to a decrease in literacy. And even where literacy remains necessary -- in blogs and instant messaging -- the medium can encourage a shortened attention span compared to what is necessary to read a substantial novel. So the medium matters.

    But it's still true that, as a medium, the newspaper isn't a unique source of serious news and opinion. At this point, I think it's obvious that it's not even the best source for either.

    But that doesn't stop Rod from mourning the decline of newspapers as a sign that we're reaching a point where "most people don't care about serious news, and prefer instead to focus on sports and celebrities" because those cretins fail "to believe that staying informed of public affairs and current events is necessary to fulfilling one's obligations as a citizen."


    There are a couple of responses.

    1) Rod is apparently unaware of his own industry's spotted history and current offerings. Yellow journalism wasn't careful reporting thoughtfully presented, and newspapers have perenially drawn readers with salacious gossip about whoever qualified as the celebrities of the time.

    Regarding the current state of the newspaper, Rod admits the "overwhelmingly liberal" bias in the op/ed page and in the selection of topics to cover, but he doesn't acknowledge the recent stories that utterly demolish the credibility of the mainstream media, most recently the report that made the outrageous allegation that the civilian death toll in Iraq is 500 people a day, and the NY Times articles suggesting that Iraq veterans are coming home as homicidal madmen when their murder rate (and vehicular manslaughter rate) are significantly lower than the national average.

    And, it apparently doesn't matter that newspapers now aren't always promoting themselves on the basis of their serious coverage of hard news. Many newspaper boxes advertise their extensive coverage of local sports, from the big colleges to high-school football; and this past Christmas the Atlanta Journal-Constitution was running TV ads about how people can save money shopping by buying the AJC: they were advertising that their paper contains adervertisements.

    2) Just last week, Rod wrote about Rush Limbaugh's encouraging people to make their own way in the world, and Rod said something deeply offensive to me:

    "The point of the conversation was that Rush Limbaugh isn't wrong to say that self-reliance is the only thing, ultimately, that can help anybody. But it is rather nervy, to say the least, for someone who lives in a Palm Beach mansion to lecture people who have had to move back into their mother's trailer because they're out of work."

    It was pointed out once that Rod exhibits a journalistic clericalism whereby he will sympathize with "Gunga Dan" Rather and his suffering, even when that suffering came at his defending an obvious forgery that was used in a story that was a flagrant attempt to influence a presidential election, but around the same time he called Rush a "pillhead". The ostensibly conservative journalist attacks mainstream conservatives in the most vicious manner possible, attributing our defense of the free market to greedy, godless materialism: this latest comment is not a surprise.

    But this sort of class envy is uniquely unbecoming for anyone who calls himself an American conservative, and it also misses the point that Rush admits that he was fired on multiple occasions before finding success in Sacramento, and that Rush is wealthy, not because he inherited wealth or won life's lottery, but because he worked very hard, was true to himself, and offered a product that literally millions of Americans have wanted.

    But the comment has bearing on this discussion about newspapers. Rush is a serious commentator -- an entertaining commentator, too, but serious nevertheless. I would argue that there is more depth in his radio program than there is on most newspaper op-ed pages, and the fact that he has made tens of millions of dollars discussing politics on the radio, three hours a day for twenty years, at least suggests that maybe everyone isn't lethargic about current events after all. Rod can acknowledge Rush's success in order to seethe over it, but he misses the composition of the audience that has made him so successful.

    3) He writes, "Whether you're liberal, conservative, or somewhere in between, I find it hard to believe that thoughtful, intellectually engaged people cheer the demise of newspapers."

    The idea begs the question, what arises in the newspaper's ashes? Scott Adams recently speculated that soon everyone will upgrade to phone/PDA that is more advanced than even the iPhone, and it could include a screen (unfortunately misnamed a "Venetian" screen) that allows a person to read text articles with ease.

    If everyone's carrying those sorts of things around, and a person could subscribe to services that provide content that is better -- more balanced and more thorough -- than what newspapers provide, far faster than how papers could provide that content, cheaper than a newspaper subscription, and customizable so I wouldn't miss the latest from pros like Sowell and Steyn and guys like Pauli here, what would there be to miss?

    At most, I would miss being able to cut clippings for scrapbooks -- results of big games, obits, marriages -- but with a scrapbooking industry (complete with retail outlets) who's to say that there won't be micro-publishers who can print newspaper-like clippings for a small fee, if there's a market for it?

    If this is the alternative, I would certainly cheer the demise of the slow, sloppy, monolithic, paper-wasting, time-wasting newspaper: the future can't come fast enough.

    4) Just how loyal is Rod Dreher to the medium at any rate? Already Mark Steyn is marketing himself as the "one-man global content provider" who is writing substantive, entertaining pieces for both the old media and the new; in defense of the precious newspaper and in loyalty to the medium, is Rod limiting himself to the written page? Of course not.

    Obviously Rod reads a lot of online articles, and he not only blogs at his own paper's website, he blogs under a completely virtual banner at Beliefnet and he's done video-blogging at Bloggingheads.


    This last point is perhaps the most crucial. Rod attributes unique importance to the newspaper as a medium, but he does so from his blog. What determines what's right isn't hard argued principles or deep analysis, but Rod's own whims and circumstance.

    He might as well come out and say that reading a newspaper is another sacramental activity from which he has a unique exemption, just as he praises the local economy while gushing over German sandals and French wine.

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  18. Good points, Bubba.

    Yeah, actually Rod is probably well-positioned for if/when the industry does totally go under. He posts a lot and like you said he's on "Bloggingheads" which I need to check out some time.

    I imagine there are a lot of blokes in big media who walk around frowning about the impending newspaper disaster waiting to be downsized with a kind of a "new media derangement syndrome". These folks probably make Rod seem like Norman V. Peale in comparison. But maybe Rod has these folks in mind when he writes post like this one, almost kind of feeling guilty because he learned to adapt and they didn't. There are underperformers in every industry; Rod's certainly not one of them.

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  19. No doubt Rod is making a pretty good transition to the new media but it is a much more uncertain world and one that reasonably gives him pause. Like most of the economy, it is becoming freelance. If you're way up scale, the money and lifestyle are fabulous. The bottom however is more avocation than job for a breadwinner and the middle and even upper-middle are insecure. No wonder he is finding himself more and more amenable to government-sponsored, welfare-state, programs that provide security to the middle classes now that the nice secure union job with a pension is slipping away.

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  20. What ticks me off is the snotty arrogance of Rod's attitude toward his audience. He portrays us all as philistine plebes who don't have enough eddication or discernment to appreciate the newspaper journalist's craft, yada yada. Thus, per one of his own combox comments, we're to blame for the feather-weight entertainment-focused trend in newspaper coverage. The journos are just giving us philistines what we want, after all.

    The implication is that Rod and his fellow high priests of the Old Media know what's good for us benighted plebes better than we do. Sounds to me like the very essence of liberal fascism. ;)

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  21. Silicon Valley Steve: That's an excellent point.

    All the more reason why I'm glad I've chosen a more philistine, hack-like, crassly commercial branch of the writer's craft (advertising copywriting) as my life's work. E-commerce may not fulfill the lofty goals Rod associates with journalism, but it ain't going anywhere anytime soon (except up).

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  22. Re: medium confused with message (per Bubba) I suppose that since the medium is what delivers the message, harsh unwarranted criticism of a medium might be akin to "shooting the messenger". I would agree with what Bubba states in passing, viz. that a medium may be more or less suitable to a message (didn't Brittany Speers send a request for a divorce to her husband in a text message?), the difference between newsprint and a computer monitor for a news story is negligible if not nil.

    Even moreso for ads, I'd argue, unless they start giving Pulitzers out for 25-word classifieds.

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